The first and most crucial step on our journey of building our new custom home was to make the investment to find a custom home builder whose company culture placed great value on the ability to listen and deliver on the needs and preferences of its customers which led us to select Rainier Custom Homes.
For my wife and I, it has been a wonderfully satisfying experience over the past 9-months being deeply engaged with Michael Jarman and his team as we have worked through and successfully addressed all the major deliverables associated with the Pre-construction phase of our project. Working closely with everyone at Rainier Custom Homes has clearly demonstrated that the Jarman family has built an impressive company established on a foundation of integrity and ethical values that melds a keen customer focus with sound and transparent business practices plus the experience and technical expertise of their staff that translates the customer’s vision into a comprehensive set of architectural plans and supporting specifications and ultimately into a remarkable new home. One impressive element of the Rainier Custom Homes business model that represents the principal focus for this review and was instrumental in helping to solidify our selection of their company as our builder of choice was their commitment to formalize and provide the dedicated staff and funding to further strengthen the Pre-construction phase of their customer facing design and build process. Rainier Custom Homes dedicated Pre-construction team led by Vice President of Pre-construction, Nevin Middleton, treated us as a highly valued customer starting “Day 1” and provided the leadership, guidance, and day-to-day support to see us through successful completion of the permitting process for our new home. Both Nevin Middleton and his project manager, Jason Jarman, have been an invaluable resource to us throughout the entire Pre-construction phase of our project by providing the leadership and energy required to build and direct an incredibly strong and talented technical team that assisted us in making informed and wise decisions regarding the design and specifications for our new home. This team also successfully addressed the essential task of assembling the complete set of architectural and interior design plans plus civil, structural and geotechnical engineering reports all of which were required to support jurisdictional permitting of our new home. As we look back on the body of work that has been accomplished over the past 9-months, we simply can’t imagine our project being as successful and as well positioned to support upcoming construction without the continuous commitment and remarkable support provided by the Rainier Custom Homes team as the design of our new home is nothing short of stunning.
